I want to make a complaint about the thief’s that work at Amazon.com! They stole over $3000 from me and I want it back! Basically what happened was I was a seller for quite some time on Amazon.com. I had a very good reputation and sold all sorts of things from software packages to DVDs to clothes and music and more.
Well, out of the blue, one day Amazon.com decided to permanently close my seller account and refund the entire amount that was in the account back to the customers even though they all received their items. So basically all of these customers now receive free items at my expense plus I was out all the shipping and handling costs. I e-mailed Amazon.com numerous times and have copies of all the e-mails that I sent to them and they have yet to respond as to why they took this action.
These customers were sent the items that they ordered. All in brand-new and unused condition. Should be illegal and is definitely not the way to treat a good seller on Amazon.com. I also took the liberty of mailing my complaint to Amazon.com at their headquarters address (I tried to call them also) to no avail. Here is their HQ address and phone number as was listed at the Better Business Bureau:
Contact: Mr Evan James, Manager of Executive Customer Relations and Horseshit
Phone: (866) 216-1072
Address: 1200 12th Ave S Ste 1200 Seattle, WA 98144-2734
I can’t see how a business that is supposedly as green and consumer friendly as Amazon.com cannot respond to complaints like this in any capacity. Maybe they made an error so I tried to be nice if first in case this was what occurred. But it has been over six months now and they’ve returned all the funds for my account to the customers and I have nothing to show for it.
I am out around $2300 for my costs on the items plus the shipping and handling expenses. Plus my account is closed so I can’t make any more money with it. Now I did hear from other people on the Internet that have had this happen to them that it is easy to open a second account and just don’t use the same address with Amazon.com and that they will never figure it out.
I am trying to be the honest person here and do things in an honest manner, unlike Amazon.com. So for now I am trying to contact them to get my account reinstated and to get my monies back that they owe me. But if push comes to shove I guess I’ll have to open another account on Amazon.com as it apparently is pretty easy to do. I would like to receive a response from them as to why they stole my money and close my account, though. Bastards that they are, I doubt I will receive a response as it has been more than six months…