Clear internet service flat out sucks! Don't get scammed into using their crappy service!
WHAT EVER YOU DO, DO NOT USE CLEAR INTERNET SERVICE. TRUST ME, YOU WILL BE SORRY. CLEAR IS A NEW INTERNET CARRIER CO. THAT MERGED WITH XHOM (AN OUT OF BUSINESS TV/INTERNET/PHONE SCAM). CLEAR TOOK OVER WHEN XHOM DISAPPEARED. IT SEEMS CLEAR IS JUST AS BAD, IF NOT WORSE.
IT IS ASTOUNDING JUST HOW DYSFUNCTIONAL THEY ACTUALLY ARE. IT IS QUITE OBVIOUS THEY HAVE NO IDEA WHAT THEY ARE DOING. EVEN THE CUSTOMER SERVICE REPS YOU GET ON THE PHONE KNOW THAT CLEAR IS A JOKE. BASICALLY, THEY CAN’T PROVIDE QUALITY CONSISTENT INTERNET SERVICE TO THEIR CUSTOMERS. POINT BLANK. DOESN’T HAPPEN. THEY ARE SCAM ARTISTS AND MONEY GRUBBERS.
CAN JUST ANYONE OPEN AN INTERNET CARRIER SERVICE, LIKE IN THE DAYS OF THE CELL PHONE CRAZE? REMEMBER WHEN EVERY CORNER IN AMERICA HAD A CELL PHONE CARRIER ON IT? I DO NOT KNOW WHAT THE REGULATIONS OR RULES ARE TO BECOME AN INTERNET CARRIER, BUT THESE FLY BY NIGHT, COME AND GO (WITH YOUR MONEY)PIE IN THE SKY, JOE SPORT COAT CON ARTISTS ARE NOTHING MORE THAN THIEVES.
THEY HAVE ABSOLUTELY WITHOUT A DOUBT, NO IDEA WHAT THEY ARE DOING. CLEAR TOOK SO MUCH MONEY FROM ME AND STILL WOULDN’T TURN ON MY INTERNET SERVICE. THEY ALWAYS HAD AN EXCUSE. “IT’S A CONTRACT ISSUE (WHEN THEY DON’T HAVE CONTRACTS, OR DIDN’T WHEN I SIGNED UP)”, OR “YOU HAVE NO CREDIT CARD ON FILE”, WHEN THAT IS HOW I PAID EACH MONTH.
OR HOW ABOUT THIS ONE, ON A FRIDAY AFTERNOON IN THE MIDDLE OF SUMMER, AT 3PM JUST WHEN I WAS FINISHING PAYROLL, THEY DECIDED TO UPDATE THEIR SECURITY CLEARANCE DEPARTMENT. SO THEY SHUT OFF MY INTERNET AND PROCEEDED TO ASK ME A SERIES OF QUESTIONS, NONE OF WHICH HAD ANYTHING TO DO WITH ME. “UH, WHAT STREET DID YOU LIVE ON IN WASHINGTON STATE LAST WEEK?” I TOLD THEM I HAVE NEVER VISITED WASHINGTON STATE, LET ALONE LIVE THERE. I WAS IRATE.
I THOUGHT I WAS GOING TO HAVE A HEART ATTACK I WAS SO MAD. THEY DIDN’T WANT TO HEAR WHAT I HAD TO SAY. I TOLD THEM I HAVE LIVED IN MARYLAND FOR THE PAST 38 YEARS AND ALL THEY HAD TO DO WAS CHECK DMV RECORDS. BUT THEY WOULDN’T BELIEVE ME AND WOULDN’T TURN MY INTERNET SERVICE BACK ON BECAUSE I WAS A SECURITY BREECH.
THE GOVERNMENT NEEDS TO STEP IN AND PLACE REGULATIONS OR LICENSING GUIDELINES ON THESE TERRIBLE INTERNET COMPANIES LIKE CLEAR. HOW CAN OUR ECONOMY GROW WITH BUSINESS PRACTICES THAT DISABLE IT? IF I AM UNABLE TO PERFORM MY JOB, THEN I DON’T NEED TO CONTRACT OUT THE SERVICES OF OTHERS AND HENCE, THE ECONOMY SUFFERS. IT SNOWBALLS AND ROLLS DOWN HILL WHEN OUR COUNTRY IS ALREADY IN A REPRESSED FINANCIAL STATE. THE INTERNET IS THE HEART EVERYTHING, IT IS OUR INFORMATION SUPERHIGHWAY, WITHOUT IT WE ARE CRIPPLED.
CLEAR NEEDS TO BE OUTLAWED, VACATED, THEY SHOULD JUST DISAPPEAR. THE PEOPLE AT CLEAR ARE MORE SUITED AND QUALIFIED TO OPEN MANUAL CAR WASHES. YOU KNOW WHAT I AM TALKING ABOUT. THE KIND OF GHETTO, RUN DOWN OLD BRICK BUILDING, WHERE YOU PULL UP AND THERE’S A BUNCH OF KIDS SITTING AROUND WAITING TO ATTACK YOUR CAR WITH SOAPY RAGS.
CLEAR WOULD BETTER SERVE THE PUBLIC KEEPING OUR CARS CLEAN, RATHER THAN ENTANGLING THEMSELVES IN A BUSINESS THEY OBVIOUSLY KNOW NOTHING ABOUT.
Just got off the phone with Clear tech support. I called because of my slooooow internet speed. I was told I’d be getting 4G speeds, but what I actually get is 0.99Mbps. What?!!! The tech told me, I’m a high user (meaning I sometimes watch movies on Netflix), so they have to restrict my bandwidth, because I’m using someone else’s. What kind of crap is that? They sold me 4G but don’t even deliver 1G. That’s like selling you a sports car, that they promise reaches speeds of 400 miles an hour, but they put a governor under the hood, restricting you top speed to 25 Mph. And get this…..they want to charge you, as if you actually get to use 4G speeds. I’m switching to a cable modem. Clear internet service is a waste, and so is their phone service.
Horrible! They assured me there was no contract. They assured me it was monthly and no automatic payment would be deducted. Then, before it will let me log on, I have to agree to a contract! AND MUST let them automatically deduct from your account. The sales person had lied to me. So then I called them and said I wanted to send it back under the 15 day trial and was transferred to the Philipians and someone who could NOT speak english! I asked for an english speaking person and they said there was none. I have nothing against the Philipiano people. I do have a problem with a chirppy english speaking salesperson, and a customer service person who is in another country. I was finally told a return shipping would be sent to my email, but he was so hard to understand I didn’t realize he read back my email address wrong. So it took several hours to finally get ahold of someone and get it sent to the correct email, which they ALREADY had! They are just another scew you corporation. Don’t waste your time,..they LIE!!!
ClEARLY CRAP……The modem I purchased was supposed to fit in my palm, is actually the size of a hardcover book….and it didnt work. I called customer service but Tech support is clueless, they kept telling my I am in a deadspot instead of truly troubleshooting with me. I tried it from three different locations even from Clear building in Charlotte and nothing. Finally tried to cancel, but they sent me in the helpdesk loop promising the next rep WILL help me, but again they failed. 5 reps later and over an hour on the phone I was finally sent an email with directions on how to return the product…And of course, I missed some BS detail in small print so I am not going to be refunded in full.
HORRIBLE
Even worse than Time Warner Cable if that was even possible!!!
There was no meantion of contract wnen I GOT THE SERVICE. I liked that so I signed up. I got a better offer from Comcast. I quit Clear so they said they’d put me into “hibernation” in order not to charge me for 6 months. They said that way I’d have no problem if I DECIDED TO GO BACK, OTHERWISE i’D SEND IN THE BOX and all would be satisfied. Six months later I began getting bills for the previous month back to the first month when I went into hibernation which I assumed to be dormant and I didn’t use Clear for six months. Bastards are going to talk to Attorney General next.My credit card is advised to delete their advances.