I had been wanting to replace my Ford Explorer with a newer one for quite some time. I happened upon an advertisement in a local car shopping magazine where I saw that Harrelson Nissan in Rock Hill, South Carolina had a newer Ford Explorer and in a color that I liked at a great price. So I went and took a trip down to Rock Hill to check out this Ford Explorer.
When I got there a sleazy car salesman came over and introduced himself. I told him I was interested in the Ford Explorer that I had seen in the advertisement but I couldn’t see it out front. He told me that it had a ready been sold. He then proceeded to tell me that I don’t want a Ford Explorer and that they are actually really bad in the shop and are constantly needing expensive repairs. He said that’s what Ford stands for – Found On Road Dead. He also stated that in the trade they referred to the Ford Explorers as Ford exploder’s as they are unreliable at best and caused lethal accidents at worst.
I don’t know where he came from but where I’m from, Ford stands for First On Race Day! And I’ve owned several Ford Explorers and never had a problem with any of them. I had a 1994, a 1997 XLT, and a 2003. I loved all of them, but the only reason why I went from one to another was I dthe upgrades and additional features that they came out with and I had a good job and figured I deserved a nice vehicle every few years. I don’t think there’s anything wrong with that if you can afford it.
So Mr. sleazy salesman and I were off to a rough start to begin with and it got rougher as it went along. First he tried to show me a used GMC Acadia. It’s a nice vehicle, but I’m a Ford guy and I don’t drive GM products. It just isn’t going to happen. I explained this to the salesperson and he then tried to show me a Honda Civic. I don’t know where his mind was or if it was all there, but why would someone that is a truck person that loves SUVs and lives in the country on a farm with dirt roads where 4 wheel drive is a necessity ever switch to a 2 wheel drive tiny little Honda car?
This made actually no sense to me, but being that I was a country boy and I had nothing better to do right then, I decided to go along with his stupidity and have a little fun. So he took me over to the Civic, even though I told him I did not want a car. He then opened it up and start showing me around the car. He told how great a car it was and the great gas mileage it would get me and that I would soon forget about the farm, the dirt roads and my Ford Explorer (or as he kept referring to it as, a Ford exploder).
So he suggested that we should go on a test drive. Now remember this was on a Saturday at around 1 PM or so and I had nothing better to do. So I said sure. So we went on a test drive through Cherry Street in rock Hill. Along this test drive he pointed out to me some nice features of the Honda Civic and one that he really liked to repeat a lot was the glove box. From my point of view, great it works, now let’s move on. But the salesperson thought this glove box was the neatest invention since the wheel. I think he must’ve gone over that damn glove box at least six or eight times.
Anyways we got back to the dealership and he took me inside and he went to go talk to his manager. He came back with a very high price for a little Honda Civic. I told him I wasn’t interested in that car in the 1st place. So he got up and got his manager and came back over. His manager was nice and asked me how I liked the car. I said I didn’t like the car at all. He said what do you mean. I said the car wouldn’t make due for what I need.
I live on a farm in need of a 4 wheel drive truck and wanted an SUV. I also told him that I am a Ford man and will only buy Ford products. I was interested in a Ford Explorer that I saw in their recent ad and that’s why I’m here, but the salesperson here told me that it was sold and not available. So he in his infinite wisdom decided to waste my time trying to cram a Honda Civic down my throat.
At this the manager left and then he came back and told me that the Ford Explorer I recently went to look at was still for sale. At this I got really mad because I had just wasted a bunch of my time with a super sleazy scumbag car salesman whom lied to me and told me that the vehicle I was interested in was not even available as, according to him, it had already been sold. Well, anyway, the manager told the salesperson to take me to the Ford Explorer which was parked out on the left and to show it to me.
So we went and looked at it. The salesperson never offered to get the keys or to take me on a test drive in it. And when I finally did ask him if I could drive it he told me that they were short of sales people right now as some had gone to lunch or left early for the day and that he could not go on a test drive right now. Probably another lie. So we went back inside and the salesperson went to talk to the manager and then came back with a sales price on a sheet of paper that was $2500 higher than the picture in the ad. I asked him why the higher price I said because the ad says this lower price. He said there was an error in the ad.
Then he went to get the manager and the manager said this is the price that we are willing to sell the vehicle at. When I tried to negotiate with them he would not budge at all and then he tried to make it seem like it was my fault and told me that I was the one wasting their time and that I had taken their salesperson on a test drive in the wrong vehicle on purpose. And that I had wasted his time so because of this they were not going to negotiate on the price on the Ford Expolrer with me.
At that I just got up and walked out. I had had enough of this crazy car dealership and their sleazy car salesman, crappy managers and sleazy sales tactics. I don’t think they want to sell cars here and I don’t know how they stay in business with such bad customer service. Maybe the Harrelson name has something to do with it as Louis F. Harrelson just recently pled guilty to defrauding customers and banks and was forced to sell his flagship store Harrelson Ford on South Blvd. in Charlotte, NC.
Regardless, this place is shady and sleazy and very unprofessional. I definitely recommend that you take your business somewhere else were they actually treat customers like customers. I have never had a worse car buying experience in my life.