Earlier today I went to the McDonald’s on Harris Blvd. in Charlotte North Carolina. My sons were hungry and wanted a happy meal. So we pulled up to the drive-through and proceeded to order two happy meals. Both with four pieces of chicken, french fries and apple juice. Apparently the person taking order either didn’t hear me straight or never listened in the first place.
When they repeated back my order they told me that had ordered porkies of chicken french fries and apple juice but not as a part of a happy meal. So I kindly corrected them and said that we wanted two happy meals and that they were each to have four pieces of chicken, french fries and apple juice. At this point the person taking our order got curt and rude with my wife. She said, “I got that, bye!” It was as if we had done something to offend or bother her and that would be far from the truth as we were as polite as we possibly could have been.
Been taken advantage of? Want to get even? Leave your own complaints and reviews here on ReportYourComplaint.com and help others avoid businesses and companies with which you’ve had terrible experiences!
But that’s not the end of it, then we pulled up to the next window to pay for it. I wanted to confirm with the lady that we had ordered two happy meals and she said, “yah, we got your order give me your money…” she wasn’t too polite and so I handed her $10 and she gave back my change and never answered me as to whether they had corrected the order and made sure it was two happy meals. When I asked her again all she would do is point to the next window.
So we pulled up to the window to pick up our stuff and this time the lady at the window spoke absolutely no English whatsoever. At least she was honest though, she said, “No English.” She did however give us the two happy meals. My wife opened them and found that there was no toys in the two happy meals which are supposed to be in there. My kids aged 2 and 4 were really upset at this as they liked the toys that were always a part of McDonald’s happy meals. So at this, I parked our car and walked up to the McDonald’s and went inside and asked if we could get the toys that are supposed to come with the happy meals.
The lady I talked to said that they were out of toys for the happy meals. She then asked if I would like an apple pie for the kids instead. She went to get the apple pies and apparently they were out of those also. All she could do was say that she was sorry and I had to go back out to the car right kids were screaming and upset that they didn’t have toys in their happy meals – boy that was a fun ride home. I don’t think I’ll be going back to that McDonald’s for quite some time.