I wanted to write about how insurance companies (and in this case MVP Insurance in New York) are taking less interest in their patients and instead putting the patient in a dangerous position.
My son has acholasia, an abnormality in the esophogus that creates the sense of a heart attack and prevents food from fully passing through to the stomach. The Cleveland Clinic was the hospital who had the doctor who was most familiar with the surgery and best able to repair this condition. This doctor spent time on the road mentoring and helping other doctors to learn the process. But, in several visits and eventual scheduling of surgery, my family was certain of one thing. The best doctor needed to perform this surgery was at the Cleveland Clinic. We heard many horror stories of the failed surgeries having to come to Cleveland to repair the damage from the initial surgery at other hospitals.
So, there we were ready to go and leave for Cleveland to have the surgery completed. But wait, the MVP insurance company is changing their tune and is denying coverage because they believe the surgery should be done in state. We now have to revisit doctors and find that the one who will do the surgery is relatively new at this. The delay creates much pain and anxiety for my son.My son had the surgery at a NY hospital. However, to this day, he continues to have issues and we believe the surgery (and follow up care) was less than what we would have received with the best.
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We can hope the government will do their best to help the insurance process. But can we prevent companies like MVP from denying coverage for the patient going to the best possible doctor as we did just to save a few dollars keeping the patient in state?



Please can you send me other complaints from MVP?
I am so worried. I have had MVP for over 15 years. I have polycystic Kidney disease. Although I was diagnosed over 5 years after I started with MVP. I am so worried. I am self employed. My insurance policy went from 350.00 per month to over 1100.00 per month. My disease is genetic but I was adopted at 3 by my moms second husband. Unfortunately, I didn’t have a decent family history. I am now 52 and so very sick. I can’t quit working; because of my insurance costs. I can’t get disability because I am self employed. And I have seen a huge difference in the coverage that I get from MVP. Now, I have to pay 100. deductible for my prescription plan and I must get generic for all medications I take. If a generic is unavailable ; I must pay for the medication myself. Or take a different medication. I just had to change 4 of my medications. And since all of those changes; my blood pressure has been out of control. Yes, I feel at risk !! I hurt my shoulder and MVP just refused to pay for an MRI. I have been in horrible pain since August. I have been pushing myself through the pain. It has been so bad. I work so hard to keep my insurance but I don’t know how much more I can take. I have never asked for disability nor cam I afford to do that. After all of these years. This is the coverage I get. I have had to take time off work and pay for extra help in order to stay in business. I am physically unable to work but I must keep working to pay my insurance.