I have previously had other brands of dishwashers and never really had a problem other than the fact that they wear out after 8 to 10 years of use. So I had to replace a dishwasher and I saw an advertisement for up to 40% off on all Sears Kenmore dishwashers. So I went to the local mall to check out these dishwashers at Sears.
When I got there I looked at all the different models of dishwashers that they had. and I picked one that I thought would be great and it was white in color. The price was right around the range where I wanted to be – below $450. And the salesperson promised me that these dishwashers are built with the best quality in the industry and last virtually forever and are virtually indestructible.
So we had the dishwasher delivered and installed and it ran fine for about two weeks. Then it started making noise like there was something trapped inside the machine. It sounded like all ball bearing going around and around and around. Maybe something broke off somewhere and was spinning around the machine while it was running – I don’t know?
The noise got louder and louder every time we ran it and it didn’t sound good at all. So I turned off the machine and called Sears as it was covered under warranty. They were good about getting it fixed, but the problem is that this machine kept having problem after problem.
It was good for a while, usually about three or four months, and then something would go wrong with it again.
And wouldn’t you know it as soon as this dishwasher’s warranty was up it stopped working altogether. Literally about a week after the warranty was up the dishwasher stopped working altogether. Now I would find out it was going to cost more to fix this Sears Kenmore brand dishwasher then to buy another one.
After this experience with Sears, their very low quality Kenmore brand appliances and their salesmen that will lie to you through their teeth – yes the salesperson said that these things last forever and are virtually indestructible – I don’t think I will ever be going back to Sears to buy anything ever again. How can you trust a store or brand were they sell you something of inferior quality, lie to you and basically screw you over?
If you’re looking for an appliance like a dishwasher definitely do not buy one with the Sears Kenmore brand name on it.